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Infrastructure Support Analyst

Ref: Lion441

Glasgow
Permanent
£35,000 - £37,500 a year

Lioness Recruitment – careers handled with care. An established public sector organisation are looking for an enthusiastic and experienced Second Line Support Analyst to join their growing ICT team and assist with systems support, upgrades and up-coming projects.

Your daily responsibilities will include providing first and second line support to all customers and stakeholders across a range of issues such as technical problems, on-boarding of new customers, solution-specific queries and change requests, and other general queries.

Essential experience:

  • Demonstrable second line support experience
  • Practical experience with a range of Microsoft technologies including Windows 7, 8, and 10 operating systems and Office 365
  • Exchange Online, Active Directory
  • Troubleshooting multiple types of hardware including Desktop PCs, Laptops, Tablets, Mobiles (Android, iOS etc), LAN/WAN and general networking principles
  • Virtualisation technologies such as VMware, Hyper-V etc

Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Apply today
Email us Call us
Apply today
Email us Call us