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Technical Support Analyst

Ref: Lion224

South Wales
Permanent
£35,000 - £40,000 a year

Lioness Recruitment – Careers handled with care. A respected public sector organisation are looking for an experienced third line support analyst to assist with mostly BAU IT infrastructure support. They’re looking for somebody with a solid technological background to provide maintenance and support of servers and their associated technologies.

Your daily responsibilities will include support, troubleshooting and maintenance of infrastructure systems and software. Occasionally you will also work on the implementation and installation of upgrades and new systems. You will also mentor and develop second line support analysts.

Essential experience:

  • Demonstrable third line support experience
  • Managing Citrix Virtual Apps & Desktops (XenApp & Xen Desktop)
  • VMware, Hyper V & Citrix Hypervisor (XenServer)
  • Support & configuration of SQL Servers
  • MS Windows Servers
  • MS Exchange
  • MS Terminal Services
  • Security management including Firewall, Anti-virus, anti-Spam etc
  • Cisco Switches, Routers & Firewalls and OS Network/Firewall (General Architecture)
  • Enterprise SAN & Backup
  • MS Cloud Services such as Azure or Office 365
  • Working in ITIL environments

Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.

Apply today
Email us Call us
Apply today
Email us Call us